MHL device functionality might be limited Thunderbolt device functionality might be limited USB device functionality might be limited USB4 device functionality might be limited Here are some USB-C notifications you might receive if there’s a problem: USB port on the PCI card.Note: If you're having trouble downloading photos, see Import photos and videos from phone to PC. Consider purchasing and installing an aftermarket PCI USB Card, and connect your MOTU interface to a.Check Windows Update for any USB related updates for your computer.Check with your motherboard and USB chipset manufacturer to see if there are any BIOS or driver.If you have carefully followed the above suggestions and are still experiencing USB audio playback issues, please consider these additional suggestions: Under the “Global Settings” tab, scroll down to “Power management mode”.Find “Allow Cortana” and double-click to open.Navigate to Computer Configuration > Administrative Templates > Windows Components > Search.Type “Edit Group Policy” and hit Enter on your keyboard.Deselect "Turn on fast startup (recommended)" - make sure that the check mark disappears.Click "Change settings that are currently unavailable".Click “Choose what the power buttons do”.Type “Control Panel” and hit Enter on your keyboard.Once complete, restart your computer for the changes to take effect.Back in the Sound window, click on the Recording tab and repeat steps 2-4.In the Properties window, go to the “Advanced” tab and uncheck the option to "Allow applications to.Select the MOTU Audio Device from the list of audio devices.Select Hardware and Sound > Sound and click on the Playback tab.Type Control Panel and hit Enter on your keyboard.Click the plus (+) sign next to"USB Selective Suspend" to expand the options.Click "Change Advanced Power Settings" then scroll down to "USB Settings".Click Search and type "edit power plan" in the Windows Search box.Make sure to repeat this process for each USB Root hub in the Device Manager.Uncheck the option for "Allow the computer to turn off this device to save power". Find “USB Root Hub” and right-click on it.In the Device Manager, go to “Universal Serial Bus Controllers”.Open the Start menu and type in “Device Manager”.Try making the following changes:Ĭhange USB Root Hub Power Management settings: There are a number of settings in Windows that can have an impact on USB audio performance. We recommend a USB cable no more than six feet in length. It’s possible that inexpensive alternatives and cables that are too long can introduce problems.
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